Amigrace Hotel , Port Blair

A Fantastic Travel Planner
Experience - Highly Recommended

I recently had the pleasure of engaging the services of Lazy yatra for my Andaman and nicobar, a remarkable travel planner who exceeded all of our expectations. From the initial planning stage to the end of our trip, they took care of every single detail, ensuring that we had an unforgettable and worry-free vacation.

One of the most impressive aspects of this travel planner was their ability to listen to our preferences and tailor the trip to our specific needs.

The hotel selection process was seamless and stress-free, thanks to Chirag extensive knowledge of the best accommodations in the area. They helped us choose a hotel that met our requirements and provided exceptional value for money.

During our trip, we were consistently impressed by the level of support and assistance provided by Lazy yatra team. They were always just a phone call or message away, ready to help us with any questions or concerns we had.,

I wholeheartedly recommend Chirag to anyone planning a trip, whether it's a quick weekend getaway or an extended international vacation.

The property at Port Blair and Havelock were really good. Property at Neil was not maintained well, the room was not cleaned, the hot water kettle was not cleaned.
Drivers at Port Blair and Havelock were good, pick up and drop was well co ordinated. The driver at Neil drove very rash, When he drop us to the Jetty, he literally just threw our bag out and rushed away.
Travel consultant Rinki and Sweety were good in managing the trip.

Overall a great experience apart from Neil accommodation and transit.

Hi,
I would like to report an unpleasant experience in the recently conducted trip to Andaman Island.

Please note that the negative experience was only limited to stay at Haywizz resort in Havelock island.
The rest of the trip and the arrangements were highly satisfactory (the local guide, cabs and stay at
Amigrace in Port Blair).

Details are as follows:

1. Power cuts at Haywizz resort beyond the capability of their back up DG leading to frequent power
outages at crucial times causing sleep disturbance and inability to use bathrooms which were pitch dark
(we had to use phone light as there was no ventilation of any kind). Hot water was not available as well.
2. As soon as we entered the room, we had to call the housekeeping to address the issue of water
leaking from the fridge onto the floor of the room.
3. Sighting of cockroach (more than once) moving around in the dim lit room.
4. The hotel had a good pool and we had opted for the premium room with private plunge pool.
However, There was lack of adequate towels (only 2 towels given for 3 guests) and floor mats (not given
despite of repeated requests). The response given was that they did not receive laundry on that day!
5. They had double billed a food item which I had to bring to their notice. Even if we consider it
as an error, they insisted on adjusting it with next food order (which we were not sure as we would be
touring outside). They did not even agree to adjust with spa charges or to refund the same (which was
strange considering the ‘error’ was from their side).
6. No landline was given when asked for (to contact cab driver). The manager declined to give his
mobile also stating that there was no network!
7. No umbrella at the reception (for a place where rainfall is quite common)

What disappointed the most was the attitude of unapologetic staff (mainly manager and GM). According to
them, we were not ‘co-operating’ with the situation they were in and they were doing all they could,
which we disagree strongly. They could have easily provided emergency lights or hot water in a bucket.
How difficult it is for such hotels to have extra towels or door mats? They could have planned switching
off DG (for cooling purpose) when least needed (instead of in the morning 6-8 AM when it is most needed).
If such power cuts were normal, such hotels should have multiple back up options to begin with or this
situation should have been informed at the time of booking itself.

We told them that it is unfair for them to be making profits from our inconvenience and demanded refund
for services/facilities not provided after which they became apologetic and defensive at the same time.
There is no way they can compensate for our inconvenience, but it definitely makes a case for them to
forgo their profits from our booking and refund the same. We would be very unhappy if nothing is done
about it and they continue to take their customers and travel agents for granted.

Dr. Keerthish Shetty
8971878978

It was really wonderful trip and enjoyed a lot! Hotels are very good and met our expectations. In terms of driver and cordination, it was perfect and everyone is on time! No delays, in fact ahead of time. I really appreciate Rinki for all the arrangements she made for us and helped us throughout the journey and so responsive whenever I have query! I definitely book again in lazyatra if I’m planning for next visit!!!! Finally, I left very safe!

Everything was perfect, starting from the hotels to the management to the drivers. Everything was excellent.

They tried to cover most of the sightseeings within the stipulated time period, and they managed it excellently.

Will again visit to other destinations with LazyYatra.
They are really the best.

One of the best trips we ever had

Hi All,

Just a note to share my experience for the amazing Andaman trip tailored by LazyYatra.

Starting with the planning, Vishal and his team were very supportive and knowledgeable about the hotels/resorts and places to be explored in Andaman.
The places and resorts suggested by them were amazing and beautiful. They also helped customise the package as per my needs, keeping my budget into consideration.

Also, when the Andaman airport work was to be started, they helped to reschedule my entire plan with multiple discussions with respective hotels and resorts. Totally going beyond limits to help me enjoy my trip.

During the trip, Sweety ma’am was always available over a ping/call. Response was immediate and I always had my queries resolved immediately.

The helping staff (drivers, etc) too helped me locally to explore restaurants and places . Sudeep at Havelock was super helpful to help me find the best Scuba diving team.

All in all, a great trip through LazyYatra.
They know their stuff and will definitely plan another trip with them to some new location.

LazYatra is definitely recommended for people who are looking to plan their trip to Andaman.

Kudos Vishal and LazYatra Team.
Thanks & Regards,
Vivek

Loved the stay at Port Blair and Havelock. Not quite happy with the experience at the Neil Island hotel stay though.
Driver were quite punctual and friendly.
I never had to worry about hassle of booking, planning etc -- thanks to you guys

Andaman is mesmerizing. Totally loved it. Thanks for making this trip awesome.

We chose LazYatra to plan our honeymoon package and we just loved the way they co-ordinated the entire trip flawlessly. Cab was waiting for us at every pick up point on time and assistance was available throughout whenever required. I recommend Travel Triangle to my friends and family without blinking an eye,